Refund policy

Returns

Because our pies are perishable and need to be temperature-controlled, we're unable to accept returns.

If you have an issue with your order, please take a photo on arrival and contact us within 48 hours of deliveryat info@cheshire-pie.co.uk with the following:

• Your order number
• A description of the problem
• Clear photos of any damage or spoilage

We'll do our best to put things right.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
Please refer to our Terms of Service for our refund policy (section 8).