TERMS & CONDITIONS
This Website
By using this website you agree to be bound by these terms and conditions in full. If you do not agree with these terms and conditions do not use the website.
Conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. We reserve the right to refuse service to anyone for any reason at any time.
You must not use this website for any unlawful use or purpose, to include but not restricted to any of the following activities;
In connection with a criminal offence or other unlawful activity:
Send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”.
In regard to copyright and intellectual property rights material must not be reproduced without prior consent. All content on the website is the property of the Cheshire Pie Company Ltd or our Licensors.
Privacy
Please read our privacy policy which explains how we use your personal information.
Website Availability
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, access cannot be guaranteed due to disruption outside our control or otherwise. We may also restrict access or suspend service to allow for repairs, maintenance, or the introduction of new facilities or services. We will always try to minimise any restriction or suspension of service.
Information, Description and Pricing
Information on this website may change at any time including Terms & Conditions of use and Policies. We endeavour to keep information accurate, timely and complete, but we make no commitment to its correctness or completeness and reliance on information and material on this site is at your own risk. You will be subject to the policies and conditions in force at the time you use the website or that you order the goods from us.
Ordering & Delivery
When you place an order you agree you have provided the correct purchase and account information including billing and delivery address, email address, telephone and any other information that may be required for your order/delivery. We or our 3rd party carrier will not be liable for items not received or charges made to you if this information is incorrect.
We reserve the right to refuse any order placed with us. In rare circumstances items may become unavailable we may limit or cancel quantities purchased; we will attempt to notify you by contacting you via email, telephone or postal correspondence.
We are not liable for any harm or damages in connection with third-party websites, complaints, claims, concerns or questions regarding third-party products or services should be directed to the third party.
Accepting And /Or Receiving Goods From Us
Due to the fresh nature of the product it will be sent on a 24 hour courier service, by placing the order you agree to this service. No refund or replacement will be given if you do not take reasonable care to facilitate this and provide for it, you should therefore either be there to accept delivery or provide a safe place for it to be left, if you do not provide a safe place it is at the discretion of the courier where they leave it for example with a neighbour, in the garden or on a door step etc. . This also applies if the product has to be returned to the depot due to the courier finding no reasonable place to leave the product.
Once the parcel is with the courier you will make no attempt to change the date of delivery as this could lead to spoilage of the product and we will not be held responsible for this and no refund or replacement will be provided.
Refund Policy
We must receive notification of a problem within 48 hours of receipt of goods, and for reasons that we the Cheshire Pie Company Ltd have control over. If you have reason not to be satisfied with the service provided we will endeavour to refund the full product price or provide replacement goods.
Issues relating to the third party courier should be notified to the third party courier directly and the Cheshire Pie Company Ltd will not be liable.
Governance
These terms of service shall be governed by English Law.